Email support
Use this address for AheadIQ support, feedback and feature requests.
Support
How can we help?
AheadIQ is coming soon for Android. Use this page for support, feedback and feature requests.
Feedback
Tell us what worked, what did not, and what you want AheadIQ to do next.
Diagnostics
The app can provide privacy-conscious diagnostics that help troubleshoot issues without including precise route or credential data.
Before contacting support
- Confirm Android location permission is enabled for navigation.
- Confirm location services and internet connectivity are available.
- Note whether the issue occurs while actively navigating or while browsing.
- If available, include the AheadIQ diagnostic report from Settings.
- For Music issues, confirm Android audio/media permission is enabled and that the affected files are stored locally on the device.
- For home-screen widget issues, note which widget size you are using (5×2, 5×1, 4×2 or 4×1) and whether playback had already been started in AheadIQ.
- For Bluetooth or playback-interruption issues, note whether the behavior occurs through the phone speaker, Bluetooth or both.
Music & widget support
AheadIQ Music includes local-library playback, playlists, favorites, smart browsing, audiobooks, EQ/audio controls and dedicated home-screen widgets. When reporting an issue, include the widget size, playback state and whether the app was already open.
What not to send
Please do not email API keys, passwords, payment-card information, private account credentials or other secrets. Avoid sending exact home/work addresses unless they are necessary to explain a location-specific problem.
Feature requests
Feature requests are welcome at support@aheadiqapp.com. Include the device type, a short description of the driving scenario, and what you would like AheadIQ to do.
Privacy
For information about location, route context, providers and support diagnostics, read the AheadIQ Privacy Policy.